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Why Use APIs

Use APIs when:
  • The service you need is not covered by an MCP server
  • You want more flexibility or control over endpoints
  • You need to connect internal or specialized services
Authorization matters: After you authorize an API, available actions match your scopes and role.

Official APIs

CREAO maintains a set of ready-to-use APIs (e.g. OpenAI, search services, email/SMS). These are pre-configured and require only a key or sign-in.

Custom APIs (Pro)

Pro users can connect any OpenAPI by providing documentation. 1760661200790 Jp

Third-Party Services

CRMs, payment processors, analytics tools, SaaS platforms

Internal Services

Company microservices or private APIs

Legacy Systems

Older systems with API access

Specialized Tools

Niche or industry-specific platforms

Setup Process

1

Provide Documentation

Upload OpenAPI spec, Postman collection, or endpoint details.1760661206062 Jp
2

Configure Auth

Add API keys or OAuth credentials. CREAO stores them securely.1760661811953 JpIt can also be authenticated through the header.1760661864582 Jp
3

Test Connection

Verify basic functionality before going live.1760662166997 Jp
4

Map to Your App

Link endpoints to data tables, pages, or Copilot commands.1760661255746 Jp

Lifecycle & Security

Connection Management

  • Add APIs during app build or to existing apps anytime
  • View all active APIs in your integration dashboard
  • Remove or refresh credentials when needed

Security

  • OAuth2 or encrypted API key storage
  • HTTPS/TLS for all traffic
  • Scoped access by user role and granted permissions
  • Audit trail of API actions

Monitoring

  • Track API usage and error rates
  • Alerts when tokens expire or limits are hit
  • Automatic retries for temporary failures

Troubleshooting

Check if tokens expired, keys are valid, and permissions match.
Reduce request frequency, add queuing, or upgrade your plan.
Verify request and response match the API’s expected schema.

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